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Shipping Policy

We promise our patrons one of the best experiences of online shopping that is hassle free and reliable. We take care of all parameters that ensure your delivery reaches you in a sound state.

Once the order is shipped from the warehouse, it cannot be canceled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will fulfil the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

Acteev Wear provides FREE shipping for all orders above ₹499 in India. A shipping charge of ₹50-80 is payable only on orders below ₹499 depending on delivery location.

Dispatch Time – 
Orders are usually dispatched within 48hrs business days of payment of order Our warehouse operates on Monday – Saturday during standard business hours, except on national and regional holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Delivery Time –

Orders in India, once shipped, are typically delivered in 5-6 business days in metros, and 7-8 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).

Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation

Tracking  Notifications – 
– Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Parcels Damaged In Transit –
– If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.

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OFFERS

New user get 10% off use code "NEW10" - Min Purchase ₹ 799/-

Shop for ₹ 1499/- get flat Rs 150/- off use code "ACTEEV150"

Shop for ₹ 1999/- get 15% off use code "SHOP15"

Shop for ₹ 2499/- get 20% off use code "SHOP20"

EXTRA 5% OFF ON PREPAID ORDERS